We're Hiring! - Operations Manager
Job title: Operations Manager
Responsible to: Executive Director
Summary: The Operations Manager is a key member of the New Bern Historical Society, a 501(c)(3) member based non-profit with a mission to celebrate and promote local history and heritage through events and education.
Scope: This position is 4 days/32 hours a week in our front office with periodic evening and weekend requirements in support of our major fundraising events (Ghostwalk, Homes Tour, Lantern Tour, and other educational programs). Pay is $18/hour. Includes paid federal holidays and (10) days of PTO. No medical benefits.
Start Date: July 1, 2025
Duties:
1. Assist the Executive Director and Programs Director in management of all aspects of Historical Society events, fundraisers, and educational programs including:
- Preparing committee meeting schedules, agendas, notes, spreadsheets, after-action reports, and transition files
- Sponsorship solicitation, tracking, and acknowledgement
- Signage and graphics production
- Reservations, ticketing, check-in
- Coordination of venues and logistical/operational details
- Volunteer coordination and scheduling
2. Manage the Marks and Taylor Scholarship program, including:
- Scholarship committee coordination, scheduling, meetings, interviews, notes, agendas
- Liaison with high school counselors, scholarship candidates, and recipients
- Coordinating funds disbursement with funding agencies and colleges
3. Produce the quarterly membership newsletter:
- Coordinating, compiling & editing articles and photos
- Preparing newsletter including graphics, layout, publication, and distribution
4. Manage administrative office, campus, Historic Battlefield, and building functions including:
- Computer, telephone, voicemail, office security, office maintenance
- Ticket sales and reservations
- General correspondence, mailings
- Supervising and training admin office volunteers
- Coordinating work orders for historic property maintenance
5. Represent the Historical Society:
- Assisting frequent office visitors, assessing needs, advising/referring (research, genealogy, historical resources, etc)
- Supporting needs of board of directors and program committee chairs
- Representing Executive Director and Program Director at community meetings and functions
6. Other duties as assigned
Required skills:
- Advanced computer skills including Microsoft Office (Word, Excel, Publisher, PowerPoint), and Google Docs. Experience with Square, PayPal, Constant Contact, Word Press, Facebook, and Instagram is a plus.
- Two years of experience in a related office setting. Office manager and/or leadership experience is strongly preferred.
- Flexibility to work evening and weekend events and meetings on a regular basis
- Strong written and verbal communication skills.
- Must be able to lift 35 lbs in support of events and comfortable going up and down stairs in management of the historic properties.
Soft skills:
- Highly organized and focused with strong verbal/written communication skills
- Self-starter able to anticipate needs and handle multiple concurrent tasks under pressure, including unpredictable changes
- Strong people skills - able to work with diverse group of members, volunteers, board members, and guests.
- Collaborative worker on a small team where all employees assist each other outside defined roles
- Creative and energetic, flexible and adaptable to change
- Willing to work flexible schedule, including nights and weekends
- Passion for New Bern Historical Society mission
Please submit resume and cover letter to nbhsexecdir@gmail.com. Application window open through June 6, 2025.
Job Type: Part-time
Pay: $18.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- Day shift
- Weekends as needed
Work Location: In person