We're Hiring! - Operations Manager

Job title: Operations Manager

Responsible to: Executive Director

Summary: The Operations Manager is a key member of the New Bern Historical Society, a 501(c)(3) member based non-profit with a mission to celebrate and promote local history and heritage through events and education.

Scope: This position is 4 days/32 hours a week in our front office with periodic evening and weekend requirements in support of our major fundraising events (Ghostwalk, Homes Tour, Lantern Tour, and other educational programs). Pay is $18/hour. Includes paid federal holidays and (10) days of PTO. No medical benefits.

Start Date: July 1, 2025

Duties:

1. Assist the Executive Director and Programs Director in management of all aspects of Historical Society events, fundraisers, and educational programs including:

  • Preparing committee meeting schedules, agendas, notes, spreadsheets, after-action reports, and transition files
  • Sponsorship solicitation, tracking, and acknowledgement
  • Signage and graphics production
  • Reservations, ticketing, check-in
  • Coordination of venues and logistical/operational details
  • Volunteer coordination and scheduling

2. Manage the Marks and Taylor Scholarship program, including:

  • Scholarship committee coordination, scheduling, meetings, interviews, notes, agendas
  • Liaison with high school counselors, scholarship candidates, and recipients
  • Coordinating funds disbursement with funding agencies and colleges

3. Produce the quarterly membership newsletter:

  • Coordinating, compiling & editing articles and photos
  • Preparing newsletter including graphics, layout, publication, and distribution

4. Manage administrative office, campus, Historic Battlefield, and building functions including:

  • Computer, telephone, voicemail, office security, office maintenance
  • Ticket sales and reservations
  • General correspondence, mailings
  • Supervising and training admin office volunteers
  • Coordinating work orders for historic property maintenance

5. Represent the Historical Society:

  • Assisting frequent office visitors, assessing needs, advising/referring (research, genealogy, historical resources, etc)
  • Supporting needs of board of directors and program committee chairs
  • Representing Executive Director and Program Director at community meetings and functions

6. Other duties as assigned

Required skills:

  • Advanced computer skills including Microsoft Office (Word, Excel, Publisher, PowerPoint), and Google Docs. Experience with Square, PayPal, Constant Contact, Word Press, Facebook, and Instagram is a plus.
  • Two years of experience in a related office setting. Office manager and/or leadership experience is strongly preferred.
  • Flexibility to work evening and weekend events and meetings on a regular basis
  • Strong written and verbal communication skills.
  • Must be able to lift 35 lbs in support of events and comfortable going up and down stairs in management of the historic properties.

Soft skills:

  • Highly organized and focused with strong verbal/written communication skills
  • Self-starter able to anticipate needs and handle multiple concurrent tasks under pressure, including unpredictable changes
  • Strong people skills - able to work with diverse group of members, volunteers, board members, and guests.
  • Collaborative worker on a small team where all employees assist each other outside defined roles
  • Creative and energetic, flexible and adaptable to change
  • Willing to work flexible schedule, including nights and weekends
  • Passion for New Bern Historical Society mission

Please submit resume and cover letter to nbhsexecdir@gmail.com. Application window open through June 6, 2025.

Job Type: Part-time

Pay: $18.00 per hour

Benefits:

  • Flexible schedule
  • Paid time off

Schedule:

  • Day shift
  • Weekends as needed

Work Location: In person

 

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