Job title: Operations Manager

Responsible to: Executive Director

Summary: The Operations Manager is a key member of the New Bern Historical Society, a 501(c)(3) member based non-profit with a mission to celebrate and promote local history and heritage through events and education.

Scope: This position is 4 days/32 hours a week in our front office with periodic evening and weekend requirements in support of our major fundraising events (Ghostwalk, Homes Tour, Lantern Tour, and other educational programs). Pay is $18/hour. Includes paid federal holidays and (10) days of PTO. No medical benefits.

Start Date: July 1, 2025

Duties:

1. Assist the Executive Director and Programs Director in management of all aspects of Historical Society events, fundraisers, and educational programs including:

• Preparing committee meeting schedules, agendas, notes, spreadsheets, after-action reports, and transition files
• Sponsorship solicitation, tracking, and acknowledgement
• Signage and graphics production
• Reservations, ticketing, check-in
• Coordination of venues and logistical/operational details
• Volunteer coordination and scheduling

2. Manage the Marks and Taylor Scholarship program, including:

• Scholarship committee coordination, scheduling, meetings, interviews, notes, agendas
• Liaison with high school counselors, scholarship candidates, and recipients
• Coordinating funds disbursement with funding agencies and colleges

3. Produce the quarterly membership newsletter:

• Coordinating, compiling & editing articles and photos
• Preparing newsletter including graphics, layout, publication, and distribution

4. Manage administrative office, campus, Historic Battlefield, and building functions including:

• Computer, telephone, voicemail, office security, office maintenance
• Ticket sales and reservations
• General correspondence, mailings
• Supervising and training admin office volunteers
• Coordinating work orders for historic property maintenance

5. Represent the Historical Society:

• Assisting frequent office visitors, assessing needs, advising/referring (research, genealogy, historical resources, etc)
• Supporting needs of board of directors and program committee chairs
• Representing Executive Director and Program Director at community meetings and functions

6. Other duties as assigned

Required skills:

• Advanced computer skills including Microsoft Office (Word, Excel, Publisher, PowerPoint), and Google Docs. Experience with Square, PayPal, Constant Contact, Word Press, Facebook, and Instagram is a plus.
• Two years of experience in a related office setting. Office manager and/or leadership experience is strongly preferred.
• Flexibility to work evening and weekend events and meetings on a regular basis
• Strong written and verbal communication skills.
• Must be able to lift 35 lbs in support of events and comfortable going up and down stairs in management of the historic properties.

Soft skills:

• Highly organized and focused with strong verbal/written communication skills
• Self-starter able to anticipate needs and handle multiple concurrent tasks under pressure, including unpredictable changes
• Strong people skills - able to work with diverse group of members, volunteers, board members, and guests.
• Collaborative worker on a small team where all employees assist each other outside defined roles
• Creative and energetic, flexible and adaptable to change
• Willing to work flexible schedule, including nights and weekends
• Passion for New Bern Historical Society mission

Please submit resume and cover letter to nbhsexecdir@gmail.com. Application window open through June 6, 2025.